Kquika is excited to announce that we have been selected as a finalist for the 4th Edition of the RAM Digital Open Innovation Program. We were chosen to participate in the Disruption Management challenge category alongside innovative startups from around the world.
About the RAM Digital Open Innovation Program
Royal Air Maroc's Digital Open Innovation Program brings together startups from across the globe to collaborate on solving key challenges in the aviation and travel industry. The program provides selected startups with the opportunity to work directly with one of Africa's leading airlines to develop and implement innovative solutions.
The Bootcamp
As a finalist, Kquika participated in an intensive bootcamp held from June 17 to 20 in Casablanca, Morocco. This bootcamp brought together all selected startups to showcase their solutions, collaborate with RAM's team, and work toward co-creating the future of travel.
Disruption Management Challenge
Kquika was selected under the Disruption Management category, reflecting our expertise in helping airlines anticipate and manage operational disruptions. Our AI-powered Trakt System is designed to predict maintenance issues and potential delays before they impact operations, making it a perfect fit for this challenge.
The Partnership
Kquika Inc. is collaborating with Royal Air Maroc (RAM) on AI-driven disruption management through the carrier's digital open innovation initiatives. This partnership focuses on enhancing customer service and operational efficiency by implementing advanced AI solutions for managing flight disruptions.
Key aspects of the collaboration include:
- AI Virtual Agent: Developing AI-driven solutions to improve customer experience during flight disruptions
- Digital Innovation: Co-developing solutions for the airline through the RAM Digital Open Innovation program
- Operational Focus: Leveraging artificial intelligence for better, faster, and more efficient passenger management during irregularities
Royal Air Maroc, the national carrier of Morocco, is actively investing in digital transformation to improve its service quality, and Kquika is proud to be part of this journey.
A Global Cohort
The 4th Edition of the program featured startups from diverse countries including the United States, France, Germany, Morocco, Netherlands, United Arab Emirates, Singapore, New Zealand, and Portugal. The selected startups addressed challenges across multiple categories:
- Data-Driven Solutions
- Loyalty and Ancillaries
- Innovative Retailing
- Sustainable and Responsible TravelTech
- Revenue Optimization
- Customer Services
- Self-Services
- Crew Toolbox
- Disruption Management
- Enterprise Processes
- People's Wellbeing
Looking Forward
Being selected for the RAM Digital Open Innovation Program represents an exciting opportunity for Kquika to expand our presence in the African aviation market and collaborate with Royal Air Maroc on innovative solutions. We are grateful to RAM Digital Open Innovation for this opportunity and look forward to contributing to the future of travel.
